ECSU ONLINE
TROUBLESHOOTING

1. How do I access ECSU Online?

• You'll need to apply and be approved by our team before you can access the course. Apply here.
  
  

2. Once I’m approved for ECSU Online, how do I log in?

• Go to the Course Overview page and sign in on the right side of the page with the same email address you used on your application.
• Logging in will refresh the page. Scroll down to see if the first session becomes available. It should become clearly highlighted in green.
  • If the first course doesn't become available, try refreshing the page.
    
    

3. What should I do if logging in doesn't work?

• The ECSU Online login relies on your acceptance of cookies to function. Please make sure you've accepted cookies by either:
  • Opting in using the cookie banner on ecscorrosion.com, or
  • Changing your cookie settings in different browsers
• Try logging in with a different internet browser.
  • If you are still having challenges, some of our students have had success using Google Chrome or Safari for Mac users.
• Make sure your company’s cloud server, firewalls or security settings are not blocking the ecscorrosion.com domain.
  

4. How do I access all of the sessions once I log in?

• All 7 sessions are successive. Each session will become available after you've passed the preceding one.
• Once you're approved, you'll have access to Session 1: Corrosion Science. Watch the video and pass the quiz with at least an 80% to access the next session.
  
  

5. I'm still having issues with the course. What should I do?

• Contact us using the form on this page. Our team will reach out as soon as possible to help you.
• Call us at (314) 432-1377.